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Frequently Asked Questions

1. What is your address?

We're located at 5042 S 27th Street in Milwaukee, WI AND we're a mobile auto detailing business. We take care of your car detailing work at your home or office so that you can continue doing whatever you have to, or love doing.

2. How do you and a local shop differ?

Unlike local shops that tend to return your car wet and dirty because of the unreliable machines they use, or because they emphasize quantity, not quality work, we offer guaranteed, personalized services to your satisfaction. As our company name is associated with each vehicle we wash and detail, we put in all our efforts and time to give your car the best vehicle detailing services in the industry.

3. When is the best time to detail my car?

There is no fixed time for this as it depends on various factors like how you use your vehicle and how clean you keep it. Car detailing can be done anywhere between once a month to twice a year. In fact, if sealants are used and well maintained, it’s enough if you detail your car once a year too.

Your car’s paintwork remains perfectly smooth without scratches, swirls or contaminants for some time. It’s when you wash your car, and notice that the paint is not smooth, or have some of these imperfections then you know it is time for a car detailing.

You should also take care of your carpet if it is stained, or filled with dirt and debris, as stains left for too long are difficult to remove. If you notice that your car interior’s plastic, vinyl, leather or upholstery is rather dusty or dirty, then it’s time to have them cleaned and conditioned.

4. Why does my car need an auto detailing?

There is no harm in regular washing and detailing your vehicle. In fact, it is a wise investment on your part as it makes your car shine like new and prolongs your vehicle’s life and beauty. This, in turn, increases your automobile’s value, which is a plus point if you have plans of selling it. Auto detailing also minimizes any end of lease charges you may otherwise have to pay. To top it all, it’s exhilarating driving a clean and shiny car!

5. Is it important to frequently wash my car?

Yes, it is as it prevents any environment contaminants from adhering to the vehicle surface. Rain water leaves a layer of dirt film on the car; so a few days of rain will stain the paint to leave your car with a rough surface.

It’s not possible to remove the bonded contaminants through normal washing but only through claying. Moreover, any tree saps, bee wax or bird droppings should be washed as quickly as possible as the longer it remains on the paint, the more severe are the problems they create.

6. Does my leased car need car detailing?

Of course, it needs detailing as the better maintained your vehicle is, the better trade value you get on your vehicle, and the lesser you are charged for its reconditioning.

7. Why do I have to detail my brand new perfect car?

Even new cars need car detailing as car dealerships don’t usually wax new cars, nor do they treat and protect your leather interiors. Waxing and treating your leather are both vital and necessary for the prolonged life of your new car. This is why many of our clients’ bring their brand new cars here directly from the auto dealership.

8. Will you come to our office?

Of course, we will as we do go to offices to detail cars and trucks. All we require is some space around your vehicle so that we can comfortably carry out our car detailing work.

9. Can I just buff out the scratches on my car?

The fingernail test is the best and fastest way to determine if we can treat scratches. If you can feel the scratch with your fingernail, we most probably won’t be able to buff it out. In other words, there’s not much we can do if the paint is gone.

10. How does my car end up with scratches?

Most of the time, car washes indirectly or directly cause your car scratches. In fact, machine washes do more harm than good. Just imagine what will happen to your vehicle if someone who had gone mudding with his truck passes through a wash and you drive through the same wash with your Mercedes a few minutes later! This spells disaster!

Though it was always thought to be the industry standard, everyone now knows that drying with a terry cloth and wax removal usually leaves scratches. Many car washes, especially the touch free places, use heavy detergent soap to wash your car.

Though these detergents may clean your car well, it also strips any protection you have on your paint. This leaves your automobile vulnerable to scratching and fading and may lead to scratches during servicing.

11. Are there any differences between a polish and waxing?

Polishes are meant to remove any minor surface contaminants like scratches, spotting, and oxidation. Polishing is done using abrasives and chemical cleaners to flatten or level the surface. For example, the clear coat scratch stands out from its surroundings as it reflects light from its edges.

It is possible to reduce the amount of light the scratch reflects by polishing and smoothing out or leveling the edges. So basically, polishes completely remove minor surface scratches and imperfections.

On the other hand, waxing enhances and protects a polished surface. It prevents airborne pollutants, road film, and other contaminants from adhering to the surface and thus prevents any possible long term damage.

12. What is a compound?

A compound is something that very quickly ‘cuts’ or ‘levels’ the painted surface. They contain abrasives that, under the pressure of your hand on top of a towel or the pressure of a rotating buffer pad, remove the paint surface. They remove oxidation, scratches and heavy spots with a faster cut than most polishes. The heavy swirls created by compounds can be buffed out with a polish.

13. Is dish soap okay for washing cars?

Dish soaps are meant only for dishes. In fact, most of the dishwashing soaps are not pH balanced, which is why, if used to wash your car, can end up stripping the wax off it! On the other hand, car wash soaps are pH balanced and fortified with optical brighteners that clean dirt and adds shine to your auto without removing the wax or fading the paint.

14. How often should my car be washed?

There is no fixed answer for this as some like washing their cars every day, some once a week, some once a month and some take even longer! All cars are constantly under attack from airborne pollution and contaminants that can, most of the time, quickly embed themselves into the paint when left on your car's surface.

For example, all it takes is an hour for bird droppings to eat through your clear coat in the summer heat! Also, tree sap is practically impossible to remove if left very long on your car paint. So you just have to develop a regular habit of maintaining your vehicle. One of the best ways of looking after your vehicle is regular washing it as it’s so visual, fun and easy!

15. What are waxes and sealants?

Wax is a protective coating of a combination of natural carnauba wax from the Brazilian palm tree, and other natural and synthetic polymers. They give your paint optimal depth and shine that is otherwise difficult to achieve.

A paint sealant is like wax. The only difference is that it is a synthetic blend of polymers made by chemists. They both improve the look of your car and protect it from elements like acid rain, UV rays, road salt, corrosion, bird droppings, bug guts, and tar.

16. What is auto detailing clay and it’s relation to bonded contamination?

Auto Detailing Clay is a petroleum resin product containing mild abrasives that break down and remove any contamination on the car that regular car washing does not remove. Examples of pollutants are industrial fallout or pollution, brake or rail dust, tree sap and tar that gets embedded in the paint to leave a gritty and rough surface.

17. What are paint problems and correction?

Paint correction is the process of removing all paint defects on the vehicle’s body to restore the paint into a better than new state. Common paint defects are swirls, oxidation and scratches, UV damage from the sun and Random Isolated Deep Scratches (RIDS).

These paint defects are usually the consequence of improper washing or detailing, automatic car washes, poor use of machine buffers and neglected contamination like bird droppings, sap, and bug splatter. All these defects can be permanently removed by compounding and polishing the paint to give your car a high gloss finish and mirror-like shine.

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Serving Milwaukee, Waukesha, Racine, Kenosha & Waukegan
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